Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Solution Guarantee

  • Our crew of technicians will try their best to reply to your support demands within approximately 1 hour. If, however, the trouble you have experienced needs some help from the Administrators’ =Dept,= we are going to send the ticket to the person on shift and will submit a comment to inform you.

  • Top quality support service
  • Top–class Customer Assistance Service

  • We will be working for you 24 hours a day to provide you with advices and customer support as well as to aid you with any trouble that you could possibly come across as you are managing your virtual server. We can easily support you with all installed in advance apps, such as your OS, server administration panel (dependent upon the VPS type) and the Site Control Panel made solely by our company.

  • Intuitive help center
  • An Informative Help Section

  • A thorough and routinely updated articles base is incorporated into our in–house built Site Control Panel. It offers you quick tips on how to execute all of the basic website control duties. The Help zone offers you detailed how–to articles and reviews and step by step video lessons. You can gain access to the Help area by pressing the Help or Video buttons in the upper right corner of each Control Panel section.