Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying superior quality support in good time is our top priority, so that we backup each Linux shared web hosting services plan with a one hour ticket answer guarantee. Once you share a ticket or drop an email, our customer tech support staff will do their best to generate the most adequate answer to your issue and to provide you with information promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time necessary. Our team of professionals will undoubtedly be on–line for you 24x7x365 to react to all of your questions and to take care of any problem you might have. You can easily submit a customer assistance ticket from your Site Control Panel or send us a message any moment. Furthermore, on working days, you are able to ring us or work with the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • 9wired has built–in a huge knowledge base into the Control Panel which enables you to get hold of effective step–by–step information any time. Each area of the Control Panel possesses its own contextual guide area showcasing a group of how–to articles. We have also made video tutorials to offer you a superior idea of just how to execute any given job.