Phone Support in Shared Web Hosting
Since we have live telephone support 14 hours daily, you're able to get in touch with us and speak with one of our customer support agents to find out more about any of the Linux shared web hosting services that we offer and make sure that our servers meet the system requirements for your web sites prior to buying anything. For your convenience, we have phone numbers on 3 continents so you're able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. In case you're already an existing customer, you'll be able to call us about general and billing issues, or even about some technical matters. In case the trouble is strictly technical or it can take more time to investigate, you will have to go through our ticketing system, which will allow both you and our tech support crew to track the info supplied by each side.
Phone Support in Semi-dedicated Hosting
We offer live telephone support 14 hrs a day as a part of the support services for each semi-dedicated server package that we supply. As some issues are more complex and time-consuming, you may have to open a ticket in case you experience such a problem, still for all of the general, billing or small-scale tech issues you can always call us and we'll assist you instantly to save you the time you'll need to spend on opening a ticket. Even if you do not have an account yet, you will be able to find out if you can host your internet sites on our leading-edge cloud platform or you'll be able to get any other general info on our semi-dedicated services. We now have local phone numbers in the United States, Great Britain and Australia along with a global number, therefore you will be able to call the one that is nearer to your location.