Even though the hosting service provided by the different companies is approximately identical, every provider has their own platform with its own modifications and different ways to execute given procedures. That’s why, an immense knowledge base will be incredibly useful both for persons with zero prior experience and for technically skilled users who will at some point find out how certain procedures are executed, but will waste time in the meantime. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, saving users a lot of time and effort. The consequence is more contented customers, as they can effortlessly find the information they’re seeking, and less work for the client care staff, because usually most of the inquiries and problems that clients have got are already outlined in the knowledge base. On the condition that the articles are expertly written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans feature a detailed knowledge base where you can find information on all the predicaments that you could possibly come across and their solutions. You can become aware of how to set up and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but yet you are unable to send emails, for instance. We’ve tried our very best to be as comprehensive as possible and to encompass all the available options so as to help you save time and efforts and to present you with different solutions for every single issue. The knowledge base contains informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in each Control Panel section, whilst if you wish to check the entire article list, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature an elaborate article archive where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it on the basis of the feedback that we have acquired from our clients over the years and, as a consequence, our articles address specific issues that you may chance upon and include the most effective means of resolving them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your desktop PC although you have the correct settings. The articles are available in each and every section of the Control Panel and you can examine them at any given moment. They can help you broaden your knowledge not only about our platform, but also about the hosting field as a whole, as they contain elaborate guidelines and general info such as what file permissions or cron jobs are.